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A lot of our customers are returning customers who realise that we offer them the best price and quality service they deserve. We always appreciate feedback from our customers and parents of the school children we transport to school.


Below is a collection of "thank you" letters and e-mails received from our customers.


Thank you very much for making our trip so successful.  The coach was very comfortable and Brian, our driver, was most considerate and helpful.  Everyone enjoyed the trip and I feel that this is in no small measure due to your company for the smooth and polite way the business was conducted.

E Murphy


Thank you for a wonderful trip and helpful driver.

D Smith


Many thanks once again for your excellent service throughout the season.

Mr A Booth


Just a line to say thank you for supplying such a lovely comfortable coach to take our members to Lockerbie.  Grant is a superb driver and very kind to everyone.

Mrs L Fraser


Thank you very much for a smashing day.  We had a very good driver who was very courteous with the passengers.

Mrs J Harrison


Excellent, friendly and reliable service.

Mr J Carrigan


Chris from Skitby house recommended you and he was right to do so, great customer service and nice friendly people. Thanks again, it is a load off my mind knowing buses are sorted!  Lovely to deal with a nice family run firm.

Mr W Kelly


On behalf of all members that were transported to Wembley on Sunday, I'd just like to say many thanks for the excellent service provided by your drivers Phil and Grant.

Mr A Booth - MCFC Supporters Club

On behalf of the Gardening Club members could you please pass on our thanks to our driver who got us through roadworks, blizzards, narrow gates and tight spaces so efficiently. Despite the weather everyone appeared to enjoy their outing.

Caldbeck Gardening Club

Just to say a very big thank you to Grant who was 'Brilliant'. 

Jenny and All the Members of Upperby Seniors Club

Parents of School Children

I would like to take this opportunity to thank all the staff at Irvings for the service they have provided to us over the years that both my children have attended Caldew School over the years. We have had no issues whatsoever, the staff have always been friendly and caring, Irvings have given a  first class, reliable service to us.

 Mrs L Graham


Thanks for the last 5 years!

Mrs C Thompson


Many thanks for your excellent service over the last 7 years. 

F Harding 


Thank you to you all for providing a brilliant service for H and M. Please pass on my thanks to the drivers especially John as he has been the main driver.  

S Reason

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