PASSENGER PORTAL AND WAITING LISTS 2021/22

IMPORTANT

 

If your child hasn't travelled with us previously and you wish to use any of our private services to Caldew School or Nelson Thomlinson School, please contact us by telephone or e-mail to make sure there is a seat available.  You must have confirmation from us that you have been allocated a seat before you buy a ticket.  We do have seating plans in place and the children have to sit in their year group bubble.  The plans will have to be amended prior to your child travelling.

Before purchasing a ticket please read our attached Terms and Conditions. 

Please follow the relevant link below to access our passenger portal to buy tickets for Routes IOD02,  IOD03 and IOD04. 

 

The link to the waiting list for 2021/22 is below.  

2021/22 Waiting list - Caldew School and Nelson Thomlinson School

The waiting list for current students has now closed and all parents have been notified by e-mail of their seat allocation.  Parents of new students wishing to travel  should click on the link below to add their names and we will be in touch as soon as possible to confirm seat allocations.

https://passenger.shuttleid.uk/waiting-list/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf

NELSON THOMLINSON - ZONES:

IODO3 COACH 1

CARLISLE, DALSTON, DOBBIES AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - West Tower St and Wigton Road

Zone 2 - Lingey Close Road, Dalston and Orton Grange

Zone 3 - Thursby

IOD03 COACH 2

CARLISLE, DALSTON, DOBBIES AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - Lingey Close Road, Dalston and Orton Grange

Zone 2 - Thursby

IOD04 

BURGH BY SANDS, THURSTONFIELD, GREAT ORTON AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - Grinsdale Bridge, Moorhouse, Thurstonfield, Great Orton and Baldwinholme

Zone 2 - Monkhill, Beaumont, Burgh By Sands, Dykesfield, Longburgh and Thursby

 

Ticket information

Single tickets are available for those who only use the service one way every day, however, these will have to be bought on a daily basis. They can be bought up to a maximum of 72 hours in advance.  Please make sure you buy the correct ticket for a.m. or p.m. travel only.

 

Return tickets are available on a daily basis.  Again they can be bought a maximum of 72 hours in advance.

 

Weekly tickets can be bought a week in advance and you don't have to worry about logging in to the passenger portal every day to book your ticket.  In accordance with our terms and conditions, we will not offer a refund for any days off school other than if it is for more than 2 weeks or due to isolation.

 

Flexi tickets – this ticket is available to only those who use the service on a morning or evening only, maybe once or twice a week.  There will be a limited number of these tickets available for each coach for the amount of children we are aware of travelling a.m. or p.m. only.  A bulk payment is taken from you for a maximum of 20 trips and every time your child scans, the fare is deducted from your account. If your child uses the service on a morning and then again in an afternoon you will be charged twice so this option is only for one way.  You will be notified by text message if your account is running low on funds and needs to be topped up or if you go into arrears.  Please note, however, if you are in arrears, transport will be suspended until you are back in credit again.

Termly ticket - this has the option to pay monthly rather than paying for the full term outright. There will be an initial payment to pay and then a fixed amount will be charged each month in that term.  No refund will be given.  Please note all Bank Holidays and half term holidays are not included in the ticket price, these days have been deducted so you are not paying for any extra days than you would be.

 

Annual ticket - we are offering this ticket to those travelling on routes IO03 and IOD04.  An initial payment will taken and then a fixed amount will be charged for 10 months thereafter. Again no refund will be given other than if your child is off school for more than 2 weeks or due to isolation.  Please note all Bank Holidays and half term holidays are not included in the ticket price, these days have been deducted so you are not paying for any extra days than you would be.

Passenger portal

IOD02 CALDEW SCHOOL (COACH 1)

NEWTOWN ROAD, MOORHOUSE ROAD, BELLE VUE TO CALDEW SCHOOL, DALSTON

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/b154de8d-5a19-48a6-b9a9-9de0ddee74e8

IOD02 CALDEW SCHOOL (COACH 2) 

SANDSFIELD PARK, ORTON ROAD, WIGTON ROAD TO CALDEW SCHOOL, DALSTON

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/9c4b3a67-d53d-409b-8f43-aaf792d55340

IOD03 NELSON THOMLINSON SCHOOL (COACH 1) 

CARLISLE, DALSTON, DOBBIES AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - West Tower St and Wigton Road

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/42f8fc6f-f6bd-462b-908f-92d97037ef87

Zone 2 - Lingey Close Road, Dalston and Orton Grange

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/db612b9d-6176-4023-be64-0d4e39d57b62

Zone 3 - Thursby

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/8c8b15b1-e11d-4aaa-aa58-047173a0b06b

IOD03 NELSON THOMLINSON SCHOOL (COACH 2) 

DALSTON, DOBBIES AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - Lingey Close Road, Dalston and Orton Grange

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/fd8c0c80-0187-4cec-8f77-92f4bc8b78c7

Zone 2 - Thursby

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/f35749ac-f272-4735-a292-5e8b1caacda2

IOD04 NELSON THOMLINSON SCHOOL

BURGH BY SANDS, THURSTONFIELD, GREAT ORTON AND THURSBY TO NELSON THOMLINSON SCHOOL, WIGTON

Zone 1 - Grinsdale Bridge, Thurstonfield, Great Orton and Baldwinholme

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/df35cc8a-c440-4161-bb23-53d1d474a059

Zone 2 - Monkhill, Beaumont, Burgh By Sands, Dykesfield, Longburgh and Thursby

https://passenger.shuttleid.uk/client/b37f3b80-29c4-4cf0-bf77-1be2f31dcfdf/0ac31b77-75e4-41c5-945c-e24493c8dfad

Parent benefits
 

• Improved communication - Be the first to know when a bus is running late with our SMS based service alerts.

• Effortless payments - Payments that manage themselves without the stress of having to find the right change every week.

• Safety first - No physical cash to touch and tickets are scanned up to a foot away from the device, helping distance your child and our staff.

 

• Never lose your ticket - With 24/7 access to your ticket in the Passenger Portal, you’ll always be able to access your ticket on your phone or printed out, putting a stop to replacement ticket fees.

 

• Safeguarding - Rest assured that we know if your child has boarded our bus and when.

 

• A fairer system - Technology helps ensure every passenger is a valid paying customer which ensures everyone gets a fair price.

 

• Convenient ticket purchasing - No longer restricted to just office hours, you can now buy your tickets 24/7.

 

• Simple renewals - Renewing your term or annual ticket is as easy as a single button press.